Returns

Exchange or return.

Try KneeMax for 30 days. Not right? Exchange or return in three steps.

Returns & exchanges

Not right? Exchange or return.

Pick an option, tell us your order number, done. We reply within one working day.

01

Wrong size? We send a new one

No need to send anything back. Tell us your order number and the size you need, and we ship the new size.

  1. Tell us your order number and the size or colour you want.
  2. Add a photo of the sleeves you received.
  3. We ship your new size. Keep or pass on the first pair.
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02

Not for you? Full refund

Within 30 days of delivery. You don't need to ship anything back.

  1. Tell us your order number and briefly why they didn't work for you.
  2. Add a photo of the sleeves.
  3. We refund the full amount to your original payment method.

One exchange or refund per order, within 30 days of delivery.

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Questions about returns

Can I return a Mystery Gift or program?

Digital products are delivered by email straight away and cannot be returned. Your KneeMax sleeves can.